Here are the answers to a few questions you may have before you inquire. If you still have a question unanswered, please don't hesitate to ask on the inquiry form!
Do you do custom designs?
Yes! For both semi-custom and custom, all text will be customized to your event at no additional charge. For semi custom, I can also do subtle changes (i.e. font type and color or replacing one or two illustrated elements) at no additional charge. Several changes to a design will result in an additional charge by the hour. Please visit the "Custom" page for information about custom design.
Can you design for other events besides weddings?
Yes! Invitations for other events (i.e. birthday parties, reunions, showers, etc.) will have the same format as the semi-custom wedding designs; all text will be customized to your event. For these events, I'm currently only offering 5x7 invitations with blank envelopes.
I'd love to get this exact design *insert Pinterest screenshot of a different artist's work*. Can you re-make it for me?
As beautiful as the design may be, I will not be able to copy or re-make another artist's designs. When you order stationery from me, you're also paying for my design time and creative direction in the process.
How many invitations should I get if my guest count is ___?
As a general rule of thumb, each single adult gets one invitation, each couple gets one invitation, and each family (parent(s) with children) gets one invitation. You should be ordering fewer invitations than your guest count. Your RSVP card count should match your invitation count; your enclosure card count can differ depending on its content.
How soon before my event do I need to inquire?
For semi-custom wedding design, I recommend inquiring at least 6 months before your date. For custom wedding design, I recommend inquiring at least 8 months before. This ensures that I have plenty of time to design, print, and ship your stationery, and that you have plenty of time to assemble and address each set. As a general rule of thumb, invitations should be mailed to guests 2-3 months before the wedding. For other, smaller events, I recommend inquiring at least 2-3 months before. If you're already less than 6-8 months (or 3 months for other events) out from your date, please still inquire! I may still be able to design your stationery.
Will you continue to release new designs in different colors and styles?
I plan to continue working on new designs as I'm handling inquiries on current ones. If you don't see a design you like yet, please stay tuned!
Will I get a proof of my design before you print it?
Yes, in the form of a digital image. I will email you the first proof after I have finished designing based on the customizations you've listed in the customization form (this form will be emailed to you after you inquire). You can have up to three revisions (i.e. changing another element, changing text wording, etc.) after receiving the first proof. Once you approve the proof, the printing process will begin, and revisions can no longer be made.
What paper do you print on?
All stationery will be printed on smooth matte, heavyweight white card stock.
Do you offer envelope printing?
I currently do not offer envelope printing; however, all orders of invitations will come with blank white envelopes, and RSVP cards will come with smaller blank white envelopes at no additional charge.
How and when do you ship the stationery?
I will most likely ship your stationery via UPS Ground (usually takes 2-5 business days to arrive after shipping). Shipping costs will vary based on the size of your order. I will ship your stationery soon after it's been printed or at least 4 months before your event, provided you inquire at least 6 months before for semi-custom and 8 months for custom.
Will my stationery be pre-assembled upon arrival?
I do not pre-assemble the stationery. Cards and envelopes will be packaged in separate bags then placed together in a box.
How do you accept payment?
Payments will be processed via credit card with HoneyBook. I require a deposit of 25% of your total before I start the design process. The remaining balance will be due before I print your designs. You will receive an invoice before you pay.
Do you accept returns/refunds?
Your deposit ensures that I am at least compensated for the design time if you choose to cancel before printing. If you choose to cancel after printing, I can only offer a refund for the cost of envelopes and shipping (provided I don't ship the stationery). Once a design has been printed, the paper and ink have been used, and it cannot be resold due to its custom nature. I do not accept returns.